How to Order from iHerb

iHerb is one of the world's largest online retailers for supplements, vitamins, and natural products. With over 30,000 products from 1,500+ brands, it can feel overwhelming at first. Follow our six detailed steps below to place your first order confidently — from account creation to doorstep delivery.

Step by Step

6 Steps to Your First Order

Everything you need to know, from creating your account to receiving your package.

1

Create Your Free Account

Visit iHerb.com and click "Sign Up" in the top-right corner. You can register with your email address, Google account, Apple ID, or Facebook. Account creation is free and takes under a minute. Having an account unlocks order tracking, wish lists, and personalized product recommendations based on your shopping history.

2

Browse & Find Products

Use the search bar to find specific products, or browse by category (Supplements, Bath & Personal Care, Beauty, etc.). You can filter results by brand, price, rating, dietary preference (vegan, gluten-free, organic), and form (capsules, powder, liquid). Read product descriptions, verified reviews, and check third-party testing labels before adding items to your cart.

3

Add to Cart & Review

Click "Add to Cart" on each product you want. Visit your cart to review quantities, check the subtotal, and remove any items you've changed your mind about. iHerb shows the weight of your order, which affects shipping costs. Pro tip: keep your order under 5 lbs for the most affordable shipping rates within the US.

4

Apply a Promo Code

Before checkout, look for the "Promo Code" field in your cart. Enter one of our verified promo codes and click "Apply." The discount will appear immediately in your order summary. New customers can save up to 10% on their first order. Note: iHerb allows one promo code per order, but site-wide sales stack automatically with your code.

5

Choose Shipping & Pay

Enter your shipping address and select a delivery method. iHerb offers free standard shipping on US orders over $20 (3–5 business days). Expedited options (1–3 business days) are available for an additional fee. Payment methods include credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and iHerb gift cards.

6

Track & Receive Your Order

After placing your order, you'll receive a confirmation email with your order number. Once shipped, you'll get a tracking number via email and can also track from your iHerb account under "Order History." iHerb ships from climate-controlled warehouses in California, Kentucky, and Pennsylvania, ensuring product freshness and fast delivery nationwide.

Delivery Details

US Shipping Information

📦

Standard Shipping

3–5 business days. Free on orders over $20. For orders under $20, a flat rate of $4–$6 applies depending on weight. Handled by USPS or UPS SurePost.

🚀

Expedited Shipping

1–3 business days via UPS Ground or FedEx Express. Cost varies by weight and destination, typically $8–$15. Ideal for time-sensitive orders or perishable items.

Save More

Don't Forget Your Promo Code

Apply one of our verified codes at checkout and save on every order.

View All Promo Codes

Pro Tips

Smart Shopping Tips

Set up Auto-Ship: iHerb offers an auto-delivery program with 5% extra savings on recurring orders. Perfect for supplements you take daily — never run out again.
Check the "Deals" section: iHerb runs weekly flash sales and clearance events with discounts up to 50%. Visit the Deals page before placing your order.
Read the reviews: iHerb has one of the most robust verified-review systems. Sort by "Most Helpful" to find detailed firsthand experiences with each product.
Compare cost per serving: Don't just look at the sticker price — a larger bottle at a higher price may actually be cheaper per dose. Check the "Cost per Count" on product pages.
Check expiration dates: iHerb displays the expiration date for each item on the product page. Avoid buying more than you can use before expiry, even if bulk pricing is tempting.
Use iHerb Rewards: Every purchase earns loyalty credits you can redeem on future orders. Refer friends for additional credits (5% of their first order value).

Common Questions

Ordering FAQ

Absolutely. iHerb was founded in 1996 and is one of the most trusted online retailers for supplements and natural products worldwide. They ship to over 180 countries, hold an A+ BBB rating, process secure payments (PCI-DSS compliant), and store all products in climate-controlled, GMP-certified warehouses. With over 50 million customers served, iHerb is as legitimate as it gets.

iHerb allows one promo code per order. However, site-wide sales and category-specific promotions stack automatically on top of your promo code. For the best savings, combine your code with an active sitewide sale event. Check our Promo Codes page for the latest verified offers.

iHerb accepts a wide range of payment methods: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, UnionPay, Alipay, and iHerb gift cards. All transactions are encrypted and PCI-DSS compliant. You can also save your payment method for faster checkout on future orders.

iHerb offers a generous 60-day return policy for most products. If you're unsatisfied or received a damaged/incorrect item, you can request a full refund or replacement through your Order History. For opened supplements, iHerb may offer a partial credit depending on the situation. Refunds are processed within 5–7 business days to your original payment method.

Once your order ships, iHerb sends a tracking email with a tracking number and carrier link. You can also track your order anytime by logging into your iHerb account and visiting "Order History." Click on the specific order to see real-time tracking updates, estimated delivery date, and carrier details. The iHerb mobile app also provides push notifications for shipping updates.

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WellGuide is an independent editorial project. Some links on this page are affiliate links, meaning we may earn a small commission if you make a purchase through them — at no extra cost to you. This helps us keep the site running, fund research, and continue creating free wellness guides. We only recommend products we genuinely believe in. Our editorial opinions are our own and are never influenced by affiliate partnerships. All product recommendations are based on independent research, user reviews, and third-party testing data.